Over the past decade, I’ve designed a wide range of high-impact products from vital tools that empower entrepreneurs to platforms that connect designers with meaningful opportunities. I specialize in solving complex problems through thoughtful, user-centered design—balancing user needs, business goals, and technical realities to create experiences that truly work.
My work cannot be shared publicly due to nondisclosure agreements, but I'd be happy to set up a private walkthrough to chat about the process and strategies that went into solving them.
See highlights of my work below.
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Healthcare technology
AI chatbot uplift
Redesigned the AI chatbot to guide patients through provider matching, scheduling, and paperwork, reducing friction across the care journey. Expected to cut no-shows, increase appointment completions, and improve overall patient experience at scale.
Shopify
Selling strategies
Developed a high-demand inventory capability that gives merchants more control over how and when they sell stock, reducing overselling risk and eliminating manual workarounds. Addresses key enterprise adoption blockers and is expected to improve inventory accuracy by 20%+.
Shopify
Fulfillable qtys in admin
Introduced a new inventory metric showing merchants exactly how much they can fulfill to any buyer, enabling smarter selling decisions. Lays the foundation for using Shopify as a single source of truth, improving accuracy and flexibility in sales strategies.
Shopify
Fulfillable qtys on storefront
Enhanced storefront functionality to respect merchant selling configurations and prevent accidental overselling. Delivered with Shopify’s Winter Edition, early adopters saw up to 50% fewer oversells, improving inventory accuracy and revenue retention for high-volume merchants.
Shopify
Manually control unavailable
Led the conceptual design phase of a feature giving merchants new ways to track damaged goods and maintain safety stock, improving operational control. Delivered with Shopify’s Winter Edition launch and expected to raise inventory accuracy by 25%.
Shopify
Inventory column picker
Created a flexible column picker in admin, letting merchants tailor inventory views to their needs. Met a critical adoption requirement and made Shopify’s inventory management more powerful and customizable for merchants of all sizes.
Shopify
UI exploration for admin
Explored new admin page concepts to help merchants complete tasks more efficiently and confidently. Work was highly praised by the team and used as an example of exceptional design, earning positive recognition from senior leadership.
Healthcare technology
Healthcare staffing app
Designed a mobile app to help healthcare workers find the right shifts quickly, reducing financial stress and improving retention. Aimed to recapture millions in unfilled bookings while supporting higher-quality patient care.
Healthcare technology
Dashboard metrics
Designed dashboard metrics for executive users to track clinic performance and appointment outcomes. Enabled actionable insights and highlighted how AI could help increase completed and rescheduled appointments.
Inventory management
At Shopify, I designed a foundational inventory management tool that enabled 3 million merchants around the world to effectively track and manage their product inventory across locations. The tool focused on delivering real-time visibility into stock levels, simplifying manual workflows, and ensuring merchants could confidently maintain accurate inventory. Learn more about Inventory States or the API.
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